CaroMont Womens Health - Ashley

I’ve always had a wonderful experience here until today. I was told I could not be seen because i had my 5 year old son with me. i had to reschedule my appointment. I don’t have much help with childcare as my husband works long hours in different places everyday. we can’t afford for him to take off so i can go to the doctor. not only that i have a very busy work schedule and it’s hard for me to even schedule appointments around it. i work in the medical field also and it disgust me that you have “limitations” on how old a child has to be to come in a doctor’s office with a parent. i’ll be looking for somewhere else to go.

Caitlin is absolutely amazing!! She is so sweet and kind and takes her time during every appointment. I recommend her to anyone looking for an OBGYN provider ❤️

This is the worst doctor’s office. If I could give zero stars I would. The staff are rude and very dismissive. The have been seen at this doctor before and no issues. Today I came in and was refused service due to a bill from 2022 that they said was in collections. I never received a bill saying I owed anything. I then go back to get blood drawn they said I had a bill for that for 6.41 that I never received a bill for either. I am 5 months pregnant they said they would not see me at all until the balance was resolved. The walls are so thin you can hear everything. Also you hear the staff talking about one another and the doctors. It’s all around unprofessional. If you are looking at this place to do your pregnancy journey I would look elsewhere. They also upload all your test results on my chart but no one calls you to go over them so you know what they mean. I’m not a doctor. Also when you ask why no one is calling to go over the results the mangers WORDS were “we just upload them to your chart that is our standard practice” You are literally just a number here. They don’t care at all. Be careful because they will switch your appointment times and not tell you either. This place sucks it need’s to be closed down.

Dr.Sharpe is AMAZING!! Listens to every concern you may have and gives feedback like no other! Helped me deliver my child naturally and never gave up on me! She’s amazing. Highly recommend her! Her staff is amazing also!!

I seen Amy Carter yesterday for a problem visit and she was nothing short of wonderful to me. She showed genuine concern for me and my issue! Highly recommend her!

I recently had the unfortunate experience of visiting the Caromont Womens health clinic in Gastonia, and I feel the need to share my experience. My overall impression of this clinic was overwhelmingly negative due to the staffs rude behavior and lack of professionalism. From the moment I walked in, the receptionist seemed disinterested and showed a complete lack of courtesy. Instead of a warm welcome, I was met with indifference and an overall sense of inconvenience. It set the tone for what turned out to be a not so enjoyable ultrasound visit.The medical staff at this clinic were equally disappointing. The OB-GYN, who should be providing compassionate care, was dismissive and quit rude. I have been to a few different clinic for ultrasound visits and this is by far the worst. I sincerely hope that the Caromont Ashley location takes these criticisms seriously and makes necessary improvements to their customer service and overall patient care. Looking for an OB and a gynecologist, it is necessary to find a compassionate and respectful healthcare provider unfortunately, this clinic fell short in this regard.

15 years ago they treated my first wife like a number and not a person, glad to see 15 years later, and a new ownership group that the practice hasnt changed at all!The doctors themselves and the medical side is great, but good luck getting passed the administration part which are likely to routinely change appointments and never tell you. Weve had it happen at least three times over the course of my wifes 20 weeks.

The doctor Jacqueline cooper is the best OB I have seen even though I’ve only seen one down at the health department with the previous pregnancy 10 years ago keep in mind and she was excellent. I love her and I’m a white woman and her grace and attitude and non-prejudice, and overall understanding because I asked 1000 questions. It was a very great experience. I love because my 10 year old daughter is biracial which she did not know but she treated me with the upmost respect and I went to the Garrison Boulevard location and I requested to go to my next appointment at the Summit just because that’s where she will be working at, I will continue to go to the location that she is located at every appointment if possible back 10 years ago I had a bad experience with the Ashley center. That’s why I chose to go to the health department then but she has changed my mind about the Ashley center completely.

The reason for the low rating is because I wasn’t given proper information about billing/payment for my surgery. The provider MD Sharpe is wonderful along with some of the others that worked hard to help me with my situation involving payment. Surgical services was excellent, however someone in there that helps to process payment prior to surgery needs to really think about misinformation about payment. If there are options then say so and if a patient calls for clarification about situations, call them back. Not a good look caromont and trusting some of you is the door. But to the ones that did help, thanks for doing a wonderful job and continue to do what’s right by patients

Arrived for an 11am appointment to be told that I needed to reschedule because my appointment was at 10:30. The automated call I received 2 days prior said my appointment was at 11 and just like that todays appointment was removed from MyChart. This is the second time Ive had issues being seen at the Garrison Blvd office and Im not sure if Ill return or not . Ive been coming here for for more than 35 years but they dont seem to care about taking care of their patients.

Ive seen some of the bad reviews are old so maybe these were past issues but I love this place. I usually hate going to the Drs but they are so fast. I only have to wait in the lobby for about 5 minutes before being seen. Literally everyone who works there is friendly and helpful and all my questions and concerns have always been answered. I wish I could make them my primary Dr lol I cant seem to find a good one but they have taken care of me through my pregnancy and I will remain going there for as long as I can❤️

Dr McCabe and Dr Fox are two of the most wonderful womens health physicians I have ever had the pleasure to meet. They have taken such great care of me, listened to my fears and concerns, offered much empathy and support, that I finally decided to go with the surgery. Im healing wonderfully and feel like I got the best care Ive ever received. I owe so many thanks to Dr McCabe for her expertise and excellent skills. Also a great debt of gratitude to Dr Fox for the assist. They make an incredible team. Im so glad they talked my fears away and Im going to be living my best life now! Thank you, thank you, thank you!!!

Overall, the experience was as any other doctor appointment. My only issue is that I was able to hear the conversation between doctor and patient while in my room. The walls are so thin. I believe patient privacy is being compromised due to the infrastructure. Please fix this as it is a HIPAA violation that is no fault to the staff

Dr. McCabe is hands down the BEST gynecologist I’ve had in my life. She is sweet, compassionate, and empathetic. Most importantly, I love that she LISTENS TO ME!!I have to be honest…as a black woman, I’ve had so many doctors over-talk me…they try to tell me what’s wrong with my body based on their preconceived notions or past experiences with patients instead of listening to my OWN experience. Dr. McCabe is the exact opposite. She lets me tell her everything I’m experiencing, she legitimately cares about my wellbeing, she makes sure to remind me of past issues I’ve mentioned and makes sure those aren’t flaring up again, and she ALWAYS asks me if there is anything else I’d like to discuss before leaving.Caromont, treat this woman RIGHT so she will STAY!!! To everyone else looking for a gyno, good luck trying to book with her because she is ALWAYS booked 😂🤎

Very quick check in process! Hardly any wait time! The tech that assisted me throughout the visit was pleasant and kind. Dr. Sharp was efficient and knowledgeable. Going to the Ob/gyn is not my idea of a fun day, but when you DO have to go, and YES, you DO, HAVE TO GO, Caromont -Ashley is the best. I went to the same practice years before- as in 27 years ago, and this is a much more streamlined process- without leaving you feeling like a number! Great job!

I was dreading my appointment because this was a new patient visit, but once I got there the wait was fairly quick, the nurses were helpful and Dr. Fox answered made sure I was comfortable with him performing any procedures or exams i needed before he started. He answered any questions I had for him and made sure I knew if I had anymore problems to let the office know.

I recommend going until you find a provider you like and sticking with them. My first time here I saw a PA and it was an absolute nightmare. I almost switched to the Atrium health system because of her. However, I found Dr. Sharpe and I refuse to see anyone but her. She actually listens with open ears, is kind, and honest. She even came in on her day off before her vacation to do my C-Section because I really wanted her to. Highly recommend.

0 stars- I will be finding a new OB/GYN ASAP. I scheduled an appointment back in September to be seen in November (as that was the first available appointment) and was called back two times in order to reschedule due to family emergencies (understandable). When I finally was able to get an appointment, I drove 30 minutes through traffic and arrived 17 minutes late. I am never late to appointments and the staff was very unforgiving and sassy. They told me that my new provider would not see patients who were late. They ended up SOMEHOW squeezing me in (even though there was one other person in the lobby and hardly any other patients in the back being seen). For my next appointment, I received a confirmation email that my appointment was at 11:30. This time I was SURE to arrive at 11:20. I drove another 30 minutes for them to tell me that my appointment was actually at 11:00, and that I wouldn’t be able to be seen until the end of January. Do not waste your time.

They shouldve told my daughter on the phone and mentioned her not to bring babies. They waste our time! Unfortunately for me as grandmother wants to know whats going on with her second pregnancy.

Dr Snook has been so very helpful during all my visits. I was very nervous at first but she has explained every procedure, benefits or mishaps, which I have experienced both. But Dr Snook has been available, just as she said she would be, at every appt. Im very grateful for all her help.! And I dont want to leave out the staff she has. Shae and Tasha are just great.!! And when U walk in the door or your leaving, youre greeted with a smile.!

I truly look forward to my appointments at CaroMont. The staff is always welcoming, and their doctors are professional and considerate. We’ve had Dr. Sharpe a few times and truly enjoy having her.

Excellent care. Seen Dr Snook for lower abdominal and back pain that had been ongoing for 2 months. Kept being advised by PCP it was muscular but I felt like something else was wrong. Dr Snook listened to my concerns and found what she thought was the issue resulting in a hysterectomy. The pre meds given prior to surgery made recovery 100% better and I have now been pain free since having surgery. Dr Snook and her staff are kind and listen to their patients concerns.

The staff was polite and professional. There was no wait time, Appt was exactly on time. Dr Roper was wonderful and Zoey felt comfortable with her. She had a consultation with me afterwards and explained everything to me. She handled the 2 referrals for Zoey very expeditiously and those doctors were also great.

I went in because I was having issues I’d never experienced before. I expected my doctor to run all basic tests including a cancer screening since she couldn’t tell me what was wrong. Nope.. i found out a month later the doctor only tested me for STDs. She never even ran a pap to check for cancer even though SHE didn’t know what was wrong either & it had been almost three years since my last. A week later I called the office and her nurse said she had to “sign off” on the test results. I never got a call back, I still don’t know what’s wrong with me. Don’t waste your timeEDIT: I went to a different doctor and turns out I’ve developed inflammatory pelvic disease because this doctor didn’t bother testing me for simple complications including BV. Serious negligence, save yourself

Dr. Snook is the best gynecologist I have ever had! She truly listens to her patients. She is extremely knowledgeable and professional, but also easy to talk to. I am so grateful to have found her - she has honestly changed my life. Everyone in the office is always kind. They do get very busy, but communicate well.

I want to say how great this team is. I have been seen at the Belmont and Gastonia office. I am a patient of Dr. Lynch. From calling and making and appt to the treatment given, I have to say its a 5-Star place. I honestly have never had an issue. Ive had all three of my children there. I have also miscarried three other. I have to say that Dr. Lynch has been happy for my pregnancies, and has cried with me for my losses. He takes care of me as if I was his only patient. I get treated by him like if Im part of his family. He goes above and beyond to try to answer my questions with accuracy. He is very smart and will not give information out of thin air. He will research and follow up quickly. My last pregnancy was very rough on me. Dr. Lynch made sure to make me laugh and give me a peace of mind.There was one time where my insurance was not accepted, and I was willing to pay out of pocket just because of the way Im treated by the staff and Dr. Lynch. Ive refered my family to him, and we all love him. Im sure Ill be a patient of his for as long as I am a woman.

I really enjoy the staff. Everyone. Is so. Kind. And helpful. Dr Mcade is the best. Very helpful. And lets me know. Whats going on. She was amazing on my surgery.

Dr. Lynch is the most dedicated, knowledgeable, professional, and reliable OBGYN I have ever known.Dr. Lynch saved my life. He goes above and beyond, unlike some physicians.Dr. Lynch communicates clearly with you. He answers any questions you may have. To top it off, Dr. Lynch has a good sense of humor. A rarity these days.

Dont understand the bad reviews but I guess it depends on the person and experience but for me I had the best experience from start to finish. Dr. Lynch was my main doctor but all the doctors in the office were there to help. I saw them throughout my entire pregnancy and gave birth to a healthy baby boy and now I take him to Pediatric Partners where we still have a great experience, Im very thankful to all the OBGYNs that took care of me during that time.

I seen Chasiti Falls- one of the midwifes with Ashleys womens Center. She was very pleasant and knowledgeable. She helped me with explaining some things and letting me talk to her and ask questions. She was wonderful and Ill be going back to see her yearly!

Nearly two full years into covid era and we still can’t bring our baby in the office with us. I was just turned away for having my small daughter with me and told to reschedule when I have child care. Guess what? Not everyone HAS childcare or help. I left the other location when Dr. Wade left because she was the best doctor this whole place had. I came to the Ashley location today in hopes to stay with the CAROMONT women’s and have a better experience - and found out this location is even ruder than the other. I was bringing my daughter with me to the other location when Dr Wade was there. And she comes to ALL my other appointments. Glad to see this location will turn away a mother in front of lots of pregnant women. It gives them insight on how they’ll be treated after the baby comes! I’ll travel into Charlotte for better care before returning!

I have given births to my 2 kids and have been seen by this facility. If you want me to recommend the best doctors and midwife here.I would choose Dr. Lynch, Dr Thibaut and Stephanie. They are absolutely the best! They listened to their patients so well like you are a family to them.They are also very thorough.I recommend them 100%.

BEWARE!!Caitlin is either clueless or isn’t doing her job. I had my baby back in September but less than a month before my due date she tells me “oh you need to go see a specialist because your anemic” I knew I was slightly anemic but didn’t understand why I needed a specialist. I got to the specialist found out I NEEDED A WEEK BACK TO BACK WORTH OF IRON INFUSIONS before I have birth or I could die while giving birth! I asked him how long I had been that bad and he said it had been 3-4 months!!! But I just found out and we’re just now weeks away doing something about it? Even the specialist was confused as to why it took so long before I seemed help. Not to mention my baby came the night after my last infusion!! Also Caitlin refused to sign the papers for me to take maternity leave early because I wasn’t “that bad” even tho I was seeing a specialist for iron infusions because of how sick I was. And I worked a physical job. So I wouldn’t recommend for the safety of you and your baby DO NOT COME HERE!

I came in this facility because I am new to the area and it looked that it was one of the few doctors that take ChampVA.I love my doctor Dr.Bott but I hate the billing department.Every month I get new bill from them with the excuse that my insurance did not cover it .When I call the insurance I am told that that they cover it but it was send as an incorrect diagnistis. I have been dealing with this since I gave birth 8 months ago !!!I havent had problems with any of the stuff at the office.It does take longer sometimes which I wish it did not .The stuff at the Belmont office did not have a problem when I brought my son with me but I had my husband as well and could not drive after my c-section so I guess they could not say much.Hopefully the billing department can get it together because with this rate, i am learning how to bill correctly.

Dr. Lynch = AMAZING! I just had a hysterectomy and he was very caring and understanding throughout the whole process. I was nervous about having this surgery for many reasons but he answered all my questions, ensured my insecurities and helped me feel at peace with not having kids of my own, which was the hardest thing for me. His bedside manner was the best. Several years back, I was in the hospital under another doctors care who left me in the hospital, in pain, not knowing what was going on. Dr. Lynch stepped in and turned a horrible experience in the right direction. He sat IN THE FLOOR by my bed to talk with me. He literally is the best! I TRUST and feel completely safe with him. I highly recommend him.

Dr Snook, is my gynecologist. She is very friendly. She will sat, and listen to you. She is so sweet, and kind. Also she will exam you good. She doesnt rush she takes her time. She cares about her patients. Would I recommend her? Yes!Thank you! Dr Snook, for being a good, and caring concern Dr......Sincerely,Ms Van

I just wanted to give a 5 star review on this place! I’m 36 weeks pregnant and I have had nothing but great experiences here. Every worker I have been in contact with have been so nice and welcoming. Never once have I ever felt uncomfortable and this is my first baby so it feels good to have been placed in good hands. I got recommended to come here when I first found out I was pregnant and I will do the same if anyone asks me where they should go. :) if I could give a 10 star I would.

Dr Sharpe is the best doctor I have ever encountered.. she really listens to your concerns and finds a solution.. I have been suffering for 10 year because my daughter previous doctor didn’t listen or even care..I am so grateful to have found Dr. Sharps.

I struggled with finding a good OBGYN when I first moved here from Florida back in 2014. Even in the Charlotte area, I had difficulty. This Ashley Womens facility is very nice! From the presentation of the actual facility, down to the staff, I had the most pleasant experience. The young lady at the check-in was respectable and efficient, the wait was short (though I know that might not always be the case depending on who all is scheduled that day), the nurse was very pleasant and Dr. McCabe was patient and compassionate with understanding my history and made the visit very comfortable while in conversation! I needed labs and the lady was very gentle and efficient with drawing my blood. Check out was thorough and clear in communicating my next visit. Im very happy with the entire experience and highly recommend them!!

I have been going there since i was 10 weeks pregnant. they are so nice here, i have seen almost everyone in there and my favorite doctor is tracie, she is very sweet and will help you with any problems you have.

Dr. Lynch = 5 starsAshleys = 1 starIm not an active patient, but I can say I wont miss Ashleys overall. Dr. Lynch is *phenomenal* and wish hed open a private practice. The rest of it, I can do without. Im sure its worse since having Caromont take over.Several years ago, upon routine ultrasound at 8 weeks pregnant, the ultrasound tech at the time had no compassion or bedside manner whatsoever. She plainly stated, There is no heartbeat. Im sorry, gave me a pat on my shoulder, and told me to get dressed. I was profoundly heartbroken. I didnt expect for her to coddle me, but I was completely in shock and she showed no concern. Thank God Dr. Lynch had the compassion of a decent human being and showed empathy. He gave me all the time I needed to compose myself so that we could talk about the next steps (I would have to have a D&C). Dr. Lynch was incredibly attentive for surgery as well as for follow-up visits. I will miss him, but my current insurance coverage is forcing me to seek routine care elsewhere.You WILL have to wait long after your scheduled appointment, so plan for it. It was not uncommon for me to sit in one of the waiting areas for upwards of an hour before my visit. I didnt mind so much when I was going to see Dr. Lynch because I know he actually takes the time to talk to people.Ive always had trouble getting anyone on the phone. If you have a non-911 emergency, good luck speaking to anyone in a timely manner. However, today, I really just needed to speak with someone about my records. Option 9 (records) was a dead end. So I tried every other option hoping they could transfer me - I was either holding for the next available representative or it went to voice mail. I was on the phone for an HOUR and never spoke to anyone directly. At one point, the automated telephone system transferred me to the hospital. :| I finally called Caromont directly and they were able to help with my records.

I cannot possibly emphasize enough how horrible my experience with this practice has been, how terrible its patient care is, and how shockingly rude the front desk and office manager Linda Bibiloni were to me. On my first visit in January, Dr. Thibaut told me I wasnt pregnant, because she didnt bother to get up and verify the erroneous negative pregnancy test result with the nurse who put it into the computer wrong. I literally had to argue with her that I knew I was pregnant and had to ask about a miscarriage before I demanded an ultrasound at which point she went to discuss it with the nurses and found out their error. I should have left the practice right then. I had a second visit and had to wait 2 hours to be seen. Maternity blood work which cost $1,000 to my insurance and $231 out of pocket. Had my 20 week anatomy ultrasound scheduled for today and my husband had to take 2 hours off of work for me to go since this office does not allow kids to attend appointments. Got stuck in traffic and was 5 minutes late for my appointment. The extremely rude front desk worker told me (without looking up from her computer) that I was 5 minutes late so I had to reschedule my appointment. I said, if youre ready to see me, great, take me back - I had to wait 2 hours to be seen for my first ultrasound that was at the same time slot. The woman just kept being even more rude about the situation and I asked to see the manager. The office person took me to a back office and went to get the office manager Linda Bibiloni. She refused to come down to talk to me and instead called me on the phone of the persons cube I was in! Defended the rudeness of the front office staff and about a no-late policy (even though it takes hours for them to actually see you). I have never been so angry and disappointed about my patient care. I asked for my medical records and will be finding a new OBGYN. I have had 4 kids with other OBGYNs in other places, and recently moved to Charlotte. I have never experienced such poor patient care and I completely agree with the other review that said these people dont even have human decency, let alone good patient care. My patient satisfaction with this practice could not possibly be lower. Go somewhere else to save yourself from such a bad experience like mine!!!

I had my first pregnancy with them in 2014, and had a TERRIBLE experience. I got pregnant again in 2018 and at first didn’t want to go because of those experiences but decided to in the end because of how close the office and the hospital is to where I live. Yet another awful experience. I’m currently 28 weeks pregnant and chose to try another office this time around and oh, my, goodness. This place is night and day to the garbage-hole that is Ashley’s! I fully recommend going somewhere else, where the receptionists, nurses, phlebotomists, and doctors are all super friendly and professional. They treat you like someone they actually care about. The drive is twice as long and I will have to give birth in Charlotte but boy, I wish I had switched with my second as well.

Read and take to heart, all the one star reviews here, every person speaks the truth about this place. Go anywhere but here, they do not care about their patients!!Had an IUD placed 5yrs ago, was told quick procedure with possible mild cramping and you will be fine. Over an hour later, Im still lying on the exam table experiencing pain, dizziness and no color on my face. I cramped for months (pulling over on the side of the road in pain, cramping) had 2 procedures to verify that it was still in place. It did settle down after about 6 months. Now time to remove, I request something to settle my nerves about this procedure, and was told no! You will experience a very quick removal with mild cramping and motrin will take of discomfort. Oh, yes...just like you described with insertion. I explained that I will not come in without being medicated, was again told no! Thanks for your compassion Midwife Stephanie Gilliam. Was told another doctor in the practice would do it, but I would have to reschedule to his time. No thank you, I wouldnt set foot in this place ever again. There were other things that I hated about this practice...just too much to get into on here. I told them no, I had already found another practice that was willing medicate me prior to removal.

Being new to North Carolina, I was clueless who to go to as my gyn.I did my research and chose Dr. Sean Lynch. I could not have made a better choice. He is kind, he listens thoroughly to every word I have to say and he is very thorough until a resolution is diagnosed to any and every issue I have had being post menopausal. Dr. Lynch makes you feel as though he truly cares about you as if you are his own family member. I absolutely love this professional and would highly recommend him to anyone who is looking for a caring, thorough and excellent physician. There just arent enough good things to say about is excellence.

Today, I went in for an appointment. I’m high risk and there’s a 75% chance of me having a successful pregnancy. I listed my concerns to Dr. Wilcox. He told me that we’d look at the baby at my next appointment. NEXT MONTH. He also did a Pap smear and I’ve been in pain since I left the appointment. IT HURTS TO WALK. It has never been this horrible.100% Do no recommend.

The first 3 ladies in the front office where you check in are so sweet! Dr. Wilcox, Dr. Lynch, Dr. McCabe, are all just awesome! They really put much care and take the time to listen to their patients. Ive been with Ashley womens center since I moved here 2015. Dr. Wilcox induced my labor for my first pregnancy and Dr. Lynch delivered my daughter. This year with my second delivery, I wasnt aware that Ashley center merged with hospital. None of the doctors from the center delivered my baby 6 weeks ago. I was so hurt that doctors I didnt even know delivered my child.

Having a child is a beautiful Life event, or should be. The staff and Doctor here did not make my wife and I feel like it was. It was more about the OB deposit that anything else. Bad medical advice, How can you tell a patient to stop taking a medicine, then on the next visit when your patient is noticeably different from stopping the meds the doctor refers to her as boring. Really happy that I as many times as we were harassed to pay the OB deposit about 8 times between Calls, Letters, reminders at visits and threats to terminate my wifes Prenatal care, which they eventually did after only three visits We held out and did not pay. The staff and our doctor at the new practice have made this Beautiful life event just that again. Caring more about US letting our 4 year old toddler be part of the process and less about OB deposits, and bad medical advice.

I’m only giving this place two stars because some of the doctors I’ve interacted with are nice. (Dr.Peach is the sweetest doctor I’ve met but I can no longer see him...)But the place is a joke.if you’re someone who needs a support person with you, you’re not gonna be allowed to have them. (Even when I was experiencing a miscarriage earlier in the year, my husband was not allowed due to Covid) They won’t allow me to FaceTime my husband claiming HIPPA violations and act as if he’s not involved at all. Pregnancy is supposed to be a special time and they are making it feel like the opposite and like it’s a hassle to get decent care. You can never get anyone on the phone. I’ve been stuck waiting on hold for 18 minutes for test results only to end up on hold two additional times and then hung up on once I received them with no time to ask a question. When trying to receive them in person, they can’t seem to find anything. Front desk staff and a couple of nurses have come off as extremely rude.Im attempting to switch practices because this is ridiculous.

Everyone was very kind. My Doctor explained my problem in a way that I could understand. The entire staff made me feel comfortable.

Went in for problems I was having. The doctor, within 2 minutes of meeting, not examining me, stated I need to be checked for cancer. The procedure was not clearly explained and I was basically told i would have to tuff it out. He didnt pay attention when I told him about another health problem. So when it showed up I questioned his original advice concerning my problems. Once again he ordered more blood work trying to prove me wrong, but again I was right. I know my body. So a nurse calls and tells me the doctor will not touch me until I go to another doctor first. I asked if I needed to come in for a test I was scheduled for and she said NO. A week later I get a certified letter saying I was being released as a patient for not coming in for a test I WAS TOLD NOT TO COME TO. You have no voice here. And if you did they wouldnt listen any way. The front desk lady was extremely polite and helpful. Thats the only reason I am giving them any stars.

I agree with previous poster. Lab technician had a terrible attitude... Both times. Inexcusable considering it isnt very hard to be a descent human being. If you are pregnant they will make you schedule appointments with each doctor. What they wont tell you is this is only a recommendation. With my second child I have now chosen to only see my doctor. From my experience unless you are the doctors regular patient you will be treated like they dont have time for you.Very disappointed... I have been a patient for over 15 years and never had problems until recently. To say my appointment today was a one star experience is the understatement of the year!!!

I have not yet had a poor experience at Ashley Women’s. The staff are always professional and kind. I saw Christine Fogarty and she and her staff were amazing.

My wife first experience here and probably her last was terrible. We went here for her first ultrasound with our daughter who is 5 yrs old and was told that my daughter was not allowed past the receptionist desk which resulted in me and my daughter to miss the whole appointment. My daughter was so excited to see her baby sister for the first time and was really upset when she was told that she wasnt able to see her. We was never told before hand that there was a rule that stated all kids under 12 werent allowed in the back. The nurses seemed unbothered that I was going to miss an important event.. they just told me that that is part of the hospital rules. My wife is still upset at the fact that she had to experience everything by herself. I never want to step foot in this place again.

First time here. It was very clean, everyone was nice & professional & I loved Dr. Snook! She was very thorough and explained everything in detail.

I wish I could rate the different doctors individually on this site. From my second trimester, I expressed my concern about my rising blood pressure at every visit. The nurses told me every time that it was “within normal ranges”. I told them how different it was from my normal, but was still not heard. Couple this with my nasea throughout pregnancy, massive swelling, and my ten pound weight gain in a week, and warning signs should have gone up. I even had a doctor tell me point blank “you do not have preeclampsia.”During one of my last visits, I overheard one of the nurses have a concern about my urine sample and tell another nurse, who dismissed it since “it’s hard to get a clean catch this late in pregnancy.” I still wonder if that test was protein positive, because if it was and they had done more test, I wouldn’t have almost died a week after giving birth.My c-section went ok. My doctor was amazing! The nurses at the hospital...not so much, but I digress. The midwife came to my room for discharge papers and I told her my pain level was still high (I’ve had a previous c-section, so I knew what to expect) and my blood pressure was higher than usual. She told me it was all normal immediately after I asked. I had to go to the office to get another pain medicine subscription on the Friday of the week I gave birth. My phone calls were ignored and it was not until I parked myself in their waiting room at 4:45 in a Friday that they refill my prescription without even having the doctor see me about my concerns. (Same doc who said I didn’t have preeclampsia.)The following Monday, my husband had to rush me to the hospital, where I waited in the ER for four hours before having an eclampic seziure. I woke up 12 hours after the event to one of the doctors telling me that “well, looking back, you probably should have been sent home on blood pressure medicine.” Gee, thanks for the kind words. I had visual disturbances and was unable to read for the next several weeks. It’s been a long road back to “normal”. Two years later and I’ve realized that I will probably have to accept my “new normal” and find ways around the limitation I didn’t gave before eclampsia and whatever else happened. I was never able to get a straight answer as to if I had a stroke or HELLP.My csection doctor was there when I was readmitted to check on me. He was wonderful. He did his best to try and find out why this had gone undiagnosed. As was a second doctor who discharged me the second time. Her bedside manner was so calming and patient as I finally cried over the whole ordeal. So unlike the doctor who was there when I first woke up and the doctor who dismissed my concerns.All of this could have been avoided if they had been willing to listen.

I had visited AWC many years ago, but subsequently moved out of town. Recently I had noticed some problems that had been increasingly bothersome. I requested a referral from my primary MD and I was brought in to AWC in a weeks time (which is unusual for a specialty group). I enjoyed my visit from the receptionist who took my information all the way to the checkout area. I did not wait long to be seen by the MD (approximately 10 minutes). We discussed my medical situation, Dr. Holman reviewed my options, and we selected one that would best meet my needs. I was told the referral doctors office would call me to set up the appointment. A seamless visit from start to end. I highly recommend Dr. Holman. He embodies all the qualities you would want in your doctor. If I have any problems in the future, I now exactly where to go.

Despite arriving at my scheduled appointment time this morning, I was in shock when the clerk at the sign-in window told me I’d have to reschedule because I was supposed to have arrived 15 minutes early, due to my being a new patient. (Oddly, enough I’ve been a patient at AWC for over 25 years.) No questions asked about why I didn’t “know” to arrive early, no attempts to ask to see if the doctor might somehow be able to “work me in” to my SCHEDULED appointment, no consideration for the fact that I had driven 50 minutes, nor that I had arranged for alternative transportation to get my kids to school,,etc. Nope, no concern whatsoever. She simply proceedEd to stare into her monitor and type for a few moments, until I regained my composure enough to let her know that I would not be rescheduling then. The front desk clerk needs more training for a people-facing, healthcare-related position.

Trash if ur appointment is at 8 u wont be seen for 2 hours at least. You never see a real doctor just a pa or midwife. The health dept is far better a place

I love it here…. They have been so patient and understanding with me…. I couldn’t imagine a better clinic

Every Doctor Cared about Me and My Baby! Wilcox was Wonderful. My first time meeting his was when he Delivered My Daughter! Never stop seeing him After that. Everyone is Very professional and caring In this Staff!

I love this facility. I usually see Dr. Thibaut & Ms. Gilliam ! They are the best ! Always a great apt with them . They are the sweetest and more caring providers . I have definitely been greatly taken care my whole pregnancy ! Thank you ladies for what you guys do !!

Always a great experience! I truly love Caromont women’s health and the staff at every location. It’s amazing and reassuring when you have a staff who truly cares about your health! Thank you ❤️

Do not see Stephanie Gilliam. You’ve been warned.

Dr. Snook is very nice, professional and supportive. This is a very good place for women to go. The staff was, also, professional and courteous.

First of all - I have been going to Ashley Womens Center for almost 25 years; my first physician there was Dr. Howe - and he was up until his retirement; he delivered my 2nd child in 1997 via planned c-section; and also did my tubal ligation 2 years afterwards (1999) - Upon his retirement I began seeing Dr. Colleen Thibaut; I was in the middle of a decision about whether or not to have hysterectomy when Dr. Howe retired; and was transferred over to Dr. Thibaut - with no problems whatsoever; at first we tried an ablation; but I unfortunately wasnt a candidate for that; so the only other option was a hysterectomy; which Dr. Thibaut performed a robotic-assisted procedure in July 2016; everything went well and I am extremely happy with the outcome; and have never had a problem with any of the staff at Ashley Womens Center over the many years I have been a patient there. I would highly recommend.

Physician refuses to provide test results after several requests for interpretation of the results. Only able to talk to a nurse, who provided little information about what the results meant and also incorrect information for follow-up treatment. Patient care and concern is horrible.

I have been a patient at AWC for 10 years. The providers and staff are so caring and kind. They never mind going out of their way to make your experience a pleasant one. I would recommend highly

Very rude wouldnt allow my toddler there ...being a stay home mom . With no one to watch her.. plus not wanting to prescribe my medication for my inhaler.

CANNOT STAND GOING TO ASHLEY WOMENS CENTER IN GASTONIA!!!! Ridiculous how RUDE and hateful they are. They have made my whole pregnancy experience awful!!! Kurstie along with the REST OF THEIR STAFF and their ultra sound tech have ruined every visit I have had in Gastonia. This is supposed to be an exciting time for me and my doctors and nurses should show CARE for me. I dread going to the Gastonia office because of how RUDE they are and disrespectful. Absolutely disgusting. Belmont on the other hand is amazing. Maybe they could use some pointers from the Belmont team. Belmont team is the SWEETEST most loving and caring set of staff I’ve ever been around and they always take amazing care of me. And Dr. Wilcox is AMAZING !

This is a wonderful place to go Dr.Rachel McCabe is amazing the employees are awesome to you feel welcome there and so friendly

Dr. Sharpe is amazing. She made our birth experience better than I could ever hoped for!

Felt great after leaving and so comfortable with my on coming situation. I feel like I have a great team I’m working with!

I’m a first time patient here and when I went today, everyone was as nice as they can be! Great attitudes too! I will definitely be coming back. :)

Came in at 8:30 Had laps done takes a least three hours to do that. Also had a doctors appointment while I’m waiting for laps. Its now 12:06 I’m done with my laps and the doctor STILL has not seen me!!

I really did not like, billing department folks are very arrogant, they really dont want to listen and promptly disconnect the call after saying bla bla ... even they dint try asking if u have any more question

I have had nothing but amazing experiences with this practice.. Dr T is wonderful and I highly recommend her !

If I could leave a zero star I would. This was the absolute worse experience I have ever had at any doctors office. Was told my appt was at 3:45 over the phone and when I got there at 3:33 I was told I would have to reschedule due to being late... I told them I was told 3:45 over the phone and the lady at the desk said well the doctor wouldnt care anyways

Everyone is so nice, and helpful. The office is so clean and big. I was happy with my experience.

Dr. Snook was very thorough in her exam and answered my questions in detail.

They’re always super nice and as quick as they can be with every visit I’ve been to so far but also making sure to take time for your questions and needs ! Amazing place

Literally worst experience i’ve ever had. i saw sarah for years today i saw nancy and left crying because of how rough she was. I will never be seeing her again.

Kim Hamiliton and office staff will give you the run around if you dont know your legal rights and what is expected from the doctors office.. they take advantage of the young and inexperience.. not a good place to go if you are not sure of how things work in a doctors office

Called about severe menstrual cramps and while explaining what was going on i was hung up on. rudest encounter ive ever had with any business

Our nurses were fantastic, our experience was great!

Everyone was nice and answered all questions about my concerns. Will recommend to others.

They are always knowledgeable and fast! Love them even the receptionists

I can NEVER get anyone to answer the dang phone..I have got to find another office because holding on the line EVERY SINGLE time I call to make an appointment for 20-30 ( no exaggeration) minutes is Unacceptable!!!.If it were just one incident it would be different but it is every time..Do Better!

Amazing experience. Everyone was very helpful and friendly. I would recommend to all.

I seen Dr. Fox recently. Great dr. Highly recommended!

This place is terrible . The receptionist is the absolute worst. I walked out extremely frustrated and called another provider (Novant). Never want to step foot in this place again.

I’m always comfortable & treated very well love it!!!

Excellent experience. Promblem addressed & clean facilities.

Excellent! I love my Dr.

Cancelled my appointment and didn’t tell me.

Dr McCabe is great!

Dr wilcox is awesome and so are the office staff.

The absolute best!!! Especially Dr Thibaut!!

Love, love, love the professionalism of my doctor!

This is not a dependable place. Very unreliable on most everything

Very caring about women’s health

Was on hold for ever and they still didnt answer the phone.

Everyone was very nice.

Love everyone that are employed here.. Doctors and staff!!

Very bad experience would not recommend.

Everything was ok.

Lab people have inexcusable attitudes.

Caitlin was super!

Dr is great

Very professional

I feel very happy with all the doctors who treated me when I was pregnant 🤰 lets see my first baby make sounds and thank you for your love and affection 🫶 may the Lord bless all those doctors and doctors ❤️❤️❤️❤️❤️🙏🙏🙏🙏

I loved the Clinic. From the moment I entered the room everyone was very helpful. Their treatment and knowledge of what they do is excellent. I recommend them for their excellent service and quality.

I like that doctor because he is the best and I feel very happy there was my first gender of my baby 💕♥️💕♥️🙏♥️♥️♥️💕

Very friendly and very efficient and they serve you quickly

Very good communication

Everything excellent 🧡👏